Privacy Policy

We collect information you provide when booking a demo class, contacting us, or enrolling in a program. This includes: • Personal identification information (name, email address, phone number) • Child information (name, age, chess experience level) • Communication preferences and scheduling information • Payment information (processed securely by third-party payment providers) • Usage data and analytics information collected automatically We do not sell, trade, or rent your personal information to third parties.

We use the information we collect to: • Schedule and conduct demo and regular classes • Communicate with you about your enrollment and classes • Send progress reports and educational content • Process payments and manage your account • Improve our platform and services • Comply with legal obligations • Send occasional newsletters (with your consent, and you may unsubscribe at any time)

We take data security seriously. Your personal information is protected through: • Secure HTTPS encryption for all data transmission • Restricted access to personal data by authorized staff only • Regular security reviews and updates • Secure third-party payment processing (we do not store card details) However, no internet transmission is completely secure. We strive to protect your information but cannot guarantee absolute security.

Our website uses cookies and similar technologies to: • Remember your preferences • Understand how visitors use our website (via analytics) • Improve the user experience You may disable cookies in your browser settings, though some features may not function correctly. We use anonymized analytics data and do not share individual user data with analytics providers.

ChessHub Academy serves children as students, but all account information is collected from parents or guardians. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. Parents may request to review, modify, or delete their child's information at any time by contacting us.

We do not sell or rent personal information. We may share your information only: • With coaches assigned to your child's classes (limited to what is necessary) • With secure payment processors to handle transactions • With service providers who help us operate our platform (subject to confidentiality agreements) • When required by law or to protect our legal rights

You have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal information • Withdraw consent for marketing communications at any time • Lodge a complaint with your local data protection authority To exercise any of these rights, please contact us at the email address below.

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When you terminate your enrollment, we will delete or anonymize your personal data within 90 days, unless we are required by law to retain it longer.

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a prominent notice on our website. The effective date at the top of this page will be updated accordingly.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: Email: clubchess259@gmail.com Website: https://chesshubacademy.online/contact